We are led by the expert guidance of our team of officers and executives. They each bring with them a wealth of rich experience in their area, contributing to the overall success and growth of our company and our destinations worldwide.
Chairman and Chief Executive Officer, Universal Destinations & Experiences
Mark Woodbury is Chairman and Chief Executive Officer of Universal Destinations & Experiences, a unit of Comcast NBCUniversal that offers guests around the globe the most innovative, thrilling and popular entertainment experiences. He oversees all aspects of the company’s destinations worldwide, including Universal Orlando Resort, Universal Studios Hollywood, Universal Studios Japan and Universal Beijing Resort. In this role, he also serves on the NBCUniversal Executive Committee.
Chief Administrative Officer, Universal Destinations & Experiences
Chief Executive Officer, Universal City Development Partners
Vice Chairman, Universal Beijing Resort
John Sprouls is the Executive Vice President and Chief Administrative Officer of Universal Destinations & Experiences, where he oversees Human Resources, Legal, Business Affairs, Risk Management, EHS, Real Estate, Corporate Communications, External Affairs and Community Relations. Sprouls also serves as Chief Executive Officer of Universal City Development Partners, Vice Chairman of Universal Beijing Resort and President of the Universal Orlando Foundation.
Executive Vice President & Chief Digital & Technology Officer, Universal Destinations & Experiences
Chris Crayner is Executive Vice President and Chief Digital & Technology Officer for Universal Destinations & Experiences. In this role, Crayner oversees experience design, product management and transformation, digital technology, parks technology, eCommerce, Metaverse/Web3 innovation and business growth initiatives.
President & COO of Universal Orlando Resort
Karen Irwin serves as President & Chief Operating Officer of Universal Orlando Resort. She oversees Universal Studios Florida, Universal Islands of Adventure, Universal Volcano Bay, Universal CityWalk and the company’s newest park in development, Universal Epic Universe. Irwin has led both the Orlando and Hollywood parks, having previously served as President of Universal Studios Hollywood.
President, Universal Products & Experiences
Vince Klaseus is President of Universal Products & Experiences (UP&E), where he leads the vision and expansion of NBCUniversal’s business in consumer products, theme park products, retail experiences and operations, as well as games and digital platforms worldwide. Additionally, Klaseus is responsible for leading creative initiatives to build and grow NBCUniversal’s iconic portfolio of intellectual properties into robust consumer brands through strategic brand management.
President, Chief Operating Officer
Universal Destinations & Experiences, Pacific Rim
Tom Mehrmann is the President, Chief Operating Officer, Universal Destinations & Experiences Pacific Rim. In this role he oversees three Universal parks including Universal Studios Hollywood, Universal Studios Japan and the recently-opened Universal Beijing Resort.
President of Universal Creative
Molly Murphy is President of Universal Creative, where she oversees the long-term vision and strategy of the division while advancing daily operations, creative development and project delivery globally. Murphy brings a wealth of industry experience and extensive knowledge in architecture, design, strategy, technology and innovation to her role.
Chief Financial Officer, Universal Destinations & Experiences
Dan Neal is Chief Financial Officer for Universal Destinations & Experiences, where he is responsible for strategic planning, business development, business analytics, industrial engineering, sourcing, operational finance, accounting, and assurance. Dan also has functional oversight of the finance teams supporting the company’s global destinations and divisions. Prior to his current role, Dan served as Senior Vice President, Planning and Strategy for Universal Destinations & Experiences.
President, Global Marketing, Universal Destinations & Experiences
Alice Norsworthy is President, Global Marketing for Universal Destinations & Experiences, where she oversees the Marketing and Sales division. This includes Strategic Planning and Consumer Insights, Integrated Marketing and Experience design, Corporate Partnerships and Alliances, and Sales and Distribution. Norsworthy ensures that the development of capabilities and consumer and trade programs continue to build brand equity and demand for Universal Destinations & Experiences around the world.
President, New Ventures, Universal Destinations & Experiences
Page Thompson serves as President, New Ventures of Universal Destinations & Experiences where he oversees the development of new resorts, experiences and joint ventures and manages the relationship with Universal’s licensed parks worldwide. Prior to his current role, Thompson was the President and Chief Operating Officer – International of Universal Parks & Resorts, where he oversaw operations at Universal’s parks in Osaka, Japan and Beijing.
Chief Diversity Officer, Universal Destinations & Experiences
Xiomara Wiley is the Chief Diversity Officer of Universal Destinations & Experiences, where she oversees and drives the culture of diversity, equity and inclusion within the company. Wiley is a thought leader and advisor to the senior leadership team, working to strengthen the company’s competitive position across key strategic initiatives including workforce planning, product development and guest experience.